Our company promises to provide quality credit guarantee for new and old customers with strong technical force, complete production equipment, perfect testing equipment, excellent product quality and after-sales service in place, and further strengthen the pre-sale, sale and after-sale services. Strive to achieve a user satisfaction rate of 100%.
To this end, our company makes the following service commitments to all users who use our products:
1. Before the signing of the supply contract, provide new and old users with corresponding product specifications, physical and chemical indicators and related materials.
2. After the supply contract is signed, the production plan shall be arranged in time according to the individual delivery time requirements of the user, and the user shall be promptly informed by the modern communication means such as telephone, fax or express mail on the 15th, accepting the user's supervision, adjustment and production process. Supervised guidance.
Third, the guaranteed rate of product supply is 100%, and the product certificate issued by the company is provided. During the transportation process, strict handling measures are taken to deliver the materials to the designated place in a safe and timely manner according to the contract.
4. The resident salesman in the user conducts tracking service, promptly feedbacks the user's use information of the product, continuously improves the product quality of the company, improves the product grade, and fulfills the duties of the user to reduce the consumption, and establishes a good mutual trust. relationship.
5. Forming experts and technical backbone service teams to provide users with all-round services from design to construction. Where new products are promoted and used by users, the service team will arrive at the construction site one week before the goods are issued to carry out necessary operation guidance or provide necessary Construction services.
Customer Service Phone: 400-1665689
——HuaXi Science&Technology group